Campus Books will not be liable to any customer for any delays or failure to perform due to any causes beyond our reasonable control. These causes may include acts or omissions of the customer, acts of God, default by a supplier, interruptions to delivery due to transport difficulties. The delivery cycle will be interrupted to be extended by the time lost by the excusable delay.
Returning Textbooks
Please mail your textbooks back before the last day of your rental period. All items that originally came with the book, such as, CDs, DVDs, access codes, inserts, workbooks, study guides, etc must be returned with the textbook.
Post your textbooks back to Campus Books via the NZ Post using the below address:
Campus Books
P.O. Box 163144,
Lynfield,
Auckland 1443.
Email: info@campusbooks.co.nz
Time Frame
Books are available for rent for one term (either Summer School or Semester 1) or two terms (Semester 1 and 2).
Textbooks Not Returned
If your textbook is not returned by the end of your rental period, it will be deemed late, and you will be charged a fee which is used to cover the cost of replacing the textbook. This fee is equal to the recommended retail price of the book (as listed on campusbooks.co.nz) as if it were brand new, minus your rental costs. Once you textbook is late, you opt out of the rental agreement and the textbook becomes your property.
If you have not returned the textbook by the due date and we are unable to charge your credit/debit card, it is your responsibility to pay the fee immediately. You will be notified via email if your credit/debit card was declined and have 15 days to pay this fee before your account is turned over to a third-party collection agency. All accounts sent to collections are subject to an additional collection fee.
Property
During your textbook rental period, all textbooks remain the full property of Campus Books. Your acceptance of the textbook and paying rental prices entitles you to use the property of Campus Books for a limited amount of time and binds you to these Terms and Conditions. At the end of the textbook rental period, you exit out of these terms and conditions and lose all rights to the textbook.
Lost Textbooks
If your rented textbook is lost or stolen, you are responsible for the textbook. If you do not return the textbook at the end of your rental period, your credit/debit card will be charged to replace the textbook as per our terms.
Damaged Books
Books are required to be kept in good condition. If a book arrives to you damaged, you need to notify Campus Books within 3 days from the date of delivery. All textbooks need to be returned without damage. This is defined as the cover / binding having no noticeable damage, all pages being intact (no tears or stains present) and no writing / highlighting / underlining of the textbook. If a textbook is returned to us as damaged condition and rendered unusable, it will remain the property of Campus Books and you will be charged a fee depending on the damage.
If the textbook cannot be re-rented to another customer the fee will be equal to the recommended retail price of the book (as listed on campusbooks.co.nz) as if it were brand new, minus your rental costs.
Such a situation would be when the cover/binding is noticeably damaged or missing, pages are stained, torn, missing, illegible, or otherwise warped. Any other significant damage may also render the book unusable to rent to another customer.
If supplementary materials such as CDs, workbooks, study guides, etc are included with your book, they must be returned with your textbook.
Intellectual Property
All rented items are protected by applicable Copyrights. Materials should not be reproduced or used without express written permission from Campus Books or any of its suppliers. Campus Books reserves the right to terminate your account and rental if we, in our sole and absolute discretion, believe that you are in violation of these terms. Such violations include copying, scanning, photocopying, or reproducing in anyway CDs or written publications rented to you. Campus Books does not promote, foster or condone the copying of CDs or any written publications nor does it condone any other infringing activities. The use of CDs and publications rented to you is solely for your personal and non-commercial use.
Payment Information
The hirer will be notified via email of an invalid credit/debit card and given the opportunity to pay your outstanding dues.
Campus Books are not responsible for causing or refunding overdraft or other penalty fees a customer may receive. Campusbooks.co.nz reserves the right to use a collection agency and any other means necessary to recover any payments due. All accounts sent to collections are subject to an additional fee.
Textbooks Not Received
If your textbook is not delivered to you within five business days of your delivery estimate or you receive a textbook that you did not order, please inform Campus Books immediately. If Campus Books are not notified, we will be unable to send a replacement textbook or claim postal insurance.
Refunds
A refund is available if Campus Books makes a mistake with your order (e.g. textbooks do not match your order or the textbooks have major damage). To receive a refund, please contact Campus Books immediately. Requests for refunds due to missing supplements are not the result of Campus Books.
Items are no longer eligible for a refund after ten days of receipt; in addition, if the textbook is returned to us damaged or not in its original condition (received condition), we will be unable to offer you a refund.
Jurisdiction & Governing Law
By accessing this site you agree that the laws of New Zealand govern and you agree to submit to the exclusive jurisdiction of the New Zealand courts. If you as a web site visitor are accessing this site from outside New Zealand, then you do so at your own risk and are responsible for compliance with any applicable laws.
Privacy Practices
We will not give your information concerning you to any third party without your permission; unless we are required to by law. You recognize that Campus Books may use this information to make offers to you from time to time.
Acceptance of Terms of Use
Please check these terms and conditions at regular intervals in case they change. Campus Books reserves the right to revise or withdraw the content of this web site in whole or in part at any time without notice. By using this web site, you accept and agree to be bound by any such revisions and you agree to periodically visit this page to establish that the terms and conditions of use and conditions of sale are current.
Miss-priced Textbooks
Campus Books shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged for products listed at an incorrect price, or containing any other incorrect information. If your credit/debit card has already been charged for the purchase and your order is cancelled, Campus Books shall issue a credit to your credit/debit card account for the amount of the charge.
