| 1. How does rental work? |
| Textbook rental is a simple, new, revolutionary idea that is already saving University students millions of dollars annually across the globe. Simply order your textbooks, get them delivered to your doorstep, use them for when you need and return when done! It’s an easy, sure fire way to save money without the hassle and financial guesswork involved in trying to resell your textbooks at the end of semester. |
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| 2. Why not just buy textbooks and resell them after use? |
| Did you know that most university students are essentially already partaking in book rental? Think about it, when you buy a textbook at the beginning of the semester and then sell it at the end, essentially you are only paying for the time used by you. During this time you are also trying to keep the book neat for re-sale. This is essentially rental, however buying and selling comes with the added risk of not being able to sell your books. In a three year degree buying and selling will most likely never accumulate to the same level of saving as with through renting, if not purely from the lack of consistency. That’s why we thought, why not rent? |
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| 3. How much does it save? |
| Did you know that the average student spends as much as $800 per year on textbooks? A student who rents throughout the term of their course could therefore spend thousands of dollars less than a student who buys. |
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| 4. Can I write or highlight in my book? |
| Although writing is not allowed in rentals, students can highlight the text. If you do accidentally write in the book don’t panic, just leave a note when you return the title and as long as it is still reusable you will not be charged. |
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| 5. When will I receive my book? |
| Once you have ordered your book, you will receive a confirmation of your order.
You will then receive your book in 1-5 days after your order has gone through! Easy |
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| 6. What happens if lose my book? |
| In the event that you lose your book you will be charged the difference from the price of the rental to the Recommended Retail Price of the book. |
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| 7. Are there any late fees? |
| Late fees will be incurred after the due date. If we are not notified in due time, you will be charged the remainder of the retail amount. |
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| 8. What happens if I damage my book? |
| In some cases damaged books may be repaired, in which case the customer will not be charged. However if the book is damaged beyond repair or is otherwise unfit for future use the customer may be charged the remainder of the retail price, in which case they can keep the book. |
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| 9. What happens if I want to keep the book? |
| If you decide at some point in your rental that you wish to purchase the book you may do so, in which case you will be charged the remainder of the retail price. Our purchase prices often include a discount depending on the title. Email us on info@campusbooks.co.nz |
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| 10. My book hasn’t arrived what do i do? |
| If you have not receive your book after 5 days from your order confirmation date, you can log on to your Campus Books account and find out what stage your book is in. If there seems to be a delay, please contact us on info@campusbooks.co.nz and inform us of the problem. Make sure you include your order number and account name when filling a complaint. |
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| 11. What if I can't find a book on your website? |
| Email us on info@campusbooks.co.nz and we will endeavour to get it for you. |
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| 12. How do I return my textbook? |
| Email us on returns@campusbooks.co.nz and we will provide you with the return instructions. |
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